Heartland Payment Systems answer:
Please refer to POYNT support in order to get this question answered. We don't resell this product.
Thanks
Team TSYS
Heartland Payment Systems answer:
To enable tip through Poynt the merchant will want to log onto their Poynt HQ (www.poynt.net) and go to the ?Business? tab. There will be a button on the bottom left that says ?Manage Store?. Click that button and then go to the ?Payment Settings? tab where there should be a toggle switch to enable/disable tip. Screenshots below. If you are still having trouble then whoever set up your account should be able to change it for you.?
Thanks,?
TSYS Team
Dharma Merchant Services answer:
Assuming tips are enabled, the customer will have an option to tip during the sale, on the customer-facing screen. You can edit tip acceptance by following these instructions: https://dharmamerchantservices.com/faq/customizing-tips-with-poynt/
Heartland Payment Systems answer:
Please refer to Poynt's website and customer support for these questions.
Thanks
Team TSYS
Heartland Payment Systems answer:
It's actually recommended that you don't use a stylus.?
Thanks,
TSYS Team?
Dharma Merchant Services answer:
It's a standard touchscreen, so most styluses should work - that being said, it's designed to function best with your fingers.
Heartland Payment Systems answer:
https://www.cardfellow.com/product-directory/credit-card-machines/poynt/poynt/
Thanks,
TSYS Team
Heartland Payment Systems answer:
This is not a device that we internally support. Please refer to the reseller of this device for specific questions on functionality.?
Thanks
Team TSYS
Heartland Payment Systems answer:
Plastic back, glass front, very similar to an Andriod device.
Thanks,
TSYS Team
Heartland Payment Systems answer:
Please call your Poynt reseller for this information, this is a device we don't support internally.
Thanks
Team TSYS