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Stay away! The system is plagued with issues and the customer service is horrendous. I paid for Mynt and only used it for a couple weeks with so many headaches in those 2 weeks!!
Do not use MYNT! I started the process of switching my POS system over to these guys in November of 2019, but we were not able to use it until February of 2020. And when we finally did start using it, everything was screwed up. I had to pay another company to fix all of my inventory and customer information. The customer service is terrible. They don't even know how to use their software. They promised deadlines the whole time and could care less about meeting them. They had no urgency to make things right. It was a terrible experience. Do not use them!
I received the Mynt POS system on March 18 - was told that it would take 7 to 10 days to load a custom program to fit my business application. The programming department spent approximately two hours with me trying to customize the screen always wanting to take the easy way out but I demanded a more user-friendly customization. The programming department in my opinion is understaffed and overwhelmed with their current customer base while I was afforded programming phone support whenever they seemed to have a moment, mostly fitting me in-between calls?? This was the experience of programming the POS system not the customer training of the POS system which I feared would even be more frustrating. After waiting for phone support and scheduling my day around it, I no longer wanted to suffer the frustration and decided to return the unit. That’s when I was started dealing with numerous return charges. Buyer beware that’s all I can say.
The Mynt system looks great and offers plenty of helpful features while still allowing a choice of processors so you can get great pricing for taking credit cards.
