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Talech POS Review

POS Systems

Talech (defined on the company's website as an ancient Mayan word for someone who listens to the needs of others) is the maker of a robust point of sale system. The talech POS is tablet-based and offers a variety of features to help you run your business.

Talech is built on a foundation of years of development and then layered with features that make it a versatile point of sale option for restaurants/bars, retail outlets, and service businesses such as salons. It includes integrated payment acceptance, order taking, inventory management, data management, appointment scheduling, and much more. The system is customizable for your business type, offering features like barcode printing for retailers or bill-splitting and easy table management for food service businesses. The majority of processors are able to support talech POS, giving you the freedom to choose the right hardware and merchant account. 

Introduction

The talech POS system offers a wide range of features for many different business types. The company offers this introduction video: 

Promotions and Discounts

With talech POS, you can easily apply discounts (in percentages or dollar amounts) to either a single item, a customer's entire purchase, or set parameters for discounts to kick in at specific times such as Happy Hour. A detailed breakdown of discounts is available so you can easily view what discounts were applied to what orders.

Payment Types

You can take cash, checks, and credit cards using talech. Card data is encrypted when you swipe the card for customer security. The POS also provides the ability to split bills between multiple payment types without needing to close the entire tab. It also provides an option to set up and manage house accounts for your most valued clients. 

Employee Management

Talech POS offers an employee clock-in feature so you can easily track hours worked. You can quickly generate labor cost forecasts and a timesheet report is available through the app or on talech's website. Sales reports can be tied to employee reports to assess which members of your team are performing well and which of them need improvement. 

Data Management

Business management involves tracking your data, and talech POS provides detailed reports on multiple metrics. You can get real-time sales summaries, reports of top performing employees and products, transaction reports, and insights into sales patterns. Additionally, because it's cloud-based, it's all securely accessible from wherever you are in the world.

Customer Management

Understanding your customers is key to keeping them happy and encouraging repeat business. Talech POS offers a comprehensive customer relationship management feature that lets you capture your customer's information when they check out. You'll be able to see how often the customer visits your store, how much they spend, and when they were last in. You can even send them tailored discounts and offers via talech's campaign feature to reward them for their business. 

Gift cards (for Elavon customers only)

Spreading the word about your business is easy with talech's gift card solution. The POS has a feature that lets you easily sell and redeem digital and physical branded gift cards.

If you use Elavon for credit card processing with your talech POS, you can optionally choose to sell gift cards that you can activate through your POS. 

Talech Pricing

The talech POS system is priced on a flat monthly fee schedule and is available in starter, standard, and premium plans. Your ideal plan will be one where you use the features available to you and aren't paying for functions that don't benefit your business. Whether it's a bar, bookstore, bistro, barber, or many of the other businesses that don't begin with "B," talech's in-house POS experts will talk you through a package tailor-made for your business.

That said, there are three pre-made pricing packages with recommended business types for each package. The three available packages are the Starter, Standard, and Premium. 

The starter package is recommended for cafes and basic retailers.

Starter Plan: Monthly Starter Plan: Annually
$44/month, one device only

$49/month for the first device

Standards plans are designed for quick serve restaurants and medium-sized retailers.

Standard Plan: Monthly Standard Plan: Annually
$62/month for the first device
$35/month for each additional device
$69/month for the first device
$39/month for each additional device

Premium plans are designed for full service restaurants and large retailers.

Premium Plan: Monthly Premium Plan: Annually

$89/month for up to 2 devices
$44/month for up to 5 devices
 

$99/month for up to 2 devices
$49/month for up to 5 devices
 

These costs are in addition to your processor's pricing.

What does each plan include?

The starter plan offers payment accetptance capabilities, inventory management, basic order management, modifier capabilities for individual items, customizable employee permissions, basic reporting, and customer history. 

The standard plan includes the features of the starter plan, plus: barcode label printing, the ability to sell items by weight, employee clock-in options, kitchen printing, the ability to set up automatic discounts, exchange capabilities and store credit, time-based services, and house accounts.

In addition to all the features available in the standard plan, the premium plan offers inventory alerts, purchase order creation, the ability to submit restaurant orders by course, automatic gratuity adding for large parties, table layout management, pay by position, "BOGO" discounts, appointment booking, and more. 

Equipment

The talech POS works with multiple hardware configurations. The only required piece is a tablet. It works with iPad Pro, Air, and Mini models. Additionally, the system is compatible with card swipers including models from Ingenico and Magtek. Some models such as the Ingenico ICMP support EMV chip cards. Receipt printers, kitchen printers, iPad stands, cash drawers, and barcode scanners can also be connected for use with the talech.

Standard plan: Monthly Standard plan: Annually
$49/month for the first device
$24/month for each additional device
$44/month for the first device
$21/month for each additional device

Product Features

Universal

POS Systems

  • Mobile device management
  • Tableside Ordering
  • Tableside Payment Processing
  • Patron Online Food Ordering
  • Gift cards and customer loyalty tracking
  • Marketing metrics
  • Inventory management
  • Sales reports
  • Employee tracking & management
  • Payroll metrics
  • Quickbooks data export
  • PayPal acceptance
  • Integrated CRM (customer relationship management)
  • Windows-based system

  • iPad-Based System
  • Android-Based System
  • Bar Code Scanners
  • Card Readers
  • Cash Drawers
  • Receipt Printers
  • Customer Displays
  • Kitchen Printers & Monitors
  • Checkout Scales
  • Portable Receipt Printers
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