The Micros POS system is nearly non-functional. If we use it when our business is busy it crashes. We paid $2,000 for 1 year's support. When we call for support we're put on hold, then after remarkably long waits we're cut off by the phone system, then when someone finally picks up after several more calls they don't know enough about the system to fix it and they hang up on us. Our system is often down for days and when we put pressure on them to get it up and running they tell us we need to pay them more money. It's extortion and they should be put our to business for the fraud they're perpetrating on the small business public.