Restaurants and Bars

Using Suggested Gratuity in Your POS System

As you know, tipping is the act of leaving a monetary bonus to reward waitstaff for a job well done. The amount a customer chooses to leave as a tip is typically a percentage of the overall bill. While not required, tipping is strongly encouraged in most — if not all —  restaurants in The…

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In American restaurants, tipping culture reigns supreme. Some POS systems allow your restaurant to suggest gratuities, streamlining the process.

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Credit Card Processing, Restaurants and Bars

Complete Digital Pour Review

Bars and restaurants are enjoying a renaissance in the U.S. and around the world — craft beer, delicious wine, and exciting cocktails are once again enticing people out of their homes to enjoy a tasty beverage with their friends. If you’re a brewer, bar manager, brewpub owner, or restaurateur, it’s important to create, brew, and…

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Technological innovation is closing the gap between palates and profits, and one offering, Digital Pour, promises to make managing a profitable bar, pub, or restaurant much easier.

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Credit Card Processing, Restaurants and Bars

Is It Legal for Employers to Deduct Credit Card Processing Fees from Tips?

In general, yes, it’s legal, except where prohibited by state or local laws. States that currently prohibit processing fee deductions from tips are California, Maine, and Massachusetts. According to Nolo.com, the law is not clear in three additional states: Delaware, Kentucky, and Montana. In each of those states, existing laws regarding tips don’t specifically address…

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Credit card processing fees eat into restaurants’ bottom lines, and as owners look to lower expenses, many wonder, “Is it legal for employers to deduct the costs of credit card processing from servers’ tips?”

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Credit Card Processing, Restaurants and Bars

Tablet POS Systems for Higher Checks and Faster Turnover

You’ve probably seen wait staff carrying tablets to let customers pay tableside, or noted the sleek, low-profile systems at trendy bars. While many smaller establishments use a tablet at the counter, Olive Garden, Panera Bread, and Chili’s are among the major restaurant chains using them at tables. These tablets allow diners to view menus, order…

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Using tablets as a POS system replacement is becoming more and more popular with restaurants and bars.

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Credit Card Processing, Restaurants and Bars

Chip Credit Cards Mean Changes for Tipping

Some point of sale systems and credit card machines are now able to adjust for tips after the card is run, but others cannot. How will the process of tipping change with EMV chip cards? EMV Gratuity Variations by Card Type If some cards will still work why should I change our tip process? How…

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The EMV liability shift is bringing many changes to credit card acceptance, but there’s one major difference that restaurant owners should be aware of: accepting gratuities.

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Credit Card Processing, Restaurants and Bars

How Tips Paid by Credit Card Could Affect Your Restaurant

Tips over a certain percentage of the bill can trigger flags for fraud, resulting in card issuer-initiated chargebacks, or can cause your transaction to be downgraded to a more expensive interchange category. Tip Tolerance What happens if I get a chargeback for a big tip? Tips and Interchange Downgrades Spotting Downgrades on Your Statement How…

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Now that credit and debit cards have become a popular way to pay for meals, customers often add tips for servers when they sign their credit card receipt. However, this common practice could have implications for your bottom line.

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