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Authorize.Net can process Visa, MasterCard, American Express, Discover, Diners’ Club, JCB, signature debit cards, PayPal, Apple Pay, electronic checks, and international transactions. Read on for information about what else Authorize.Net offers.
There are a few different ways to use Authorize.Net for taking credit cards. In all cases, you’ll need the gateway. But you can get the gateway, credit card processing, both, or neither through Authorize and still use the gateway. Additionally, the option that you choose impacts the overall cost of your processing solution. If that seems a little confusing, check out our article on Authorize.Net Fees and features to see which option makes sense for your business.
The Authorize.Net gateway acts as the ”credit card machine” for your online transactions. You’ll need both a gateway and a merchant account to accept payments through your website. The company offers an introduction video:
Reduce your risk of security breaches by taking advantage of Authorize.Net’s security tools, including checkout and customer information management options that let you store data on Authorize.Net’s PCI-compliant servers. Information is safer than when it’s stored on your local server.
As a leading gateway choice, Authorize.Net provides a wide range of features for convenience and easy transaction processing and customer billing, including hosted payments, recurring billing, convenient reporting and more. Note that some features may have an additional cost.
Authorize.Net offers a hosted payments page for secure, seamless payment acceptance. You can customize the look of the page to match existing branding and create a checkout process that mixes convenience and security. If you’re new to accepting online payments or don’t have a lot of programming or tech expertise, hosted payments are a great way to get started without a lot of effort or cost.
As mentioned earlier, you need both an Authorize.Net account and a merchant account in order to use Authorize for online payments. Authorize.Net accounts can be used with multiple different processors, which is helpful as you won’t be locked in with a processing company. However, it’s important to note that once you have an Authorize account, the costs to switch that account to a different processor can add up. We’ve seen information from Authorize.Net that indicates a ”data search” fee will apply. Essentially, Authorize.Net will compile a list of the data in your existing account (such as recurring billing info) so that you can upload it into a new account, effectively ’transferring’ your service.
The data search service costs $125 per hour, with a 4-hour minimum.
For repeat customers and recurring billing, such as for monthly subscriptions, Authorize.Net allows the ability to set up recurring billing without storing payment information locally or needing customers to re-enter payment details every time. The Automated Recurring Billing (ARB) feature handles recurring billing online automatically. However, as of spring 2017, Authorize.Net does not offer an automatic card updater to help limit declines when cards used in recurring billing expire or are changes. The company has stated only that such a feature may be in the works in the future.
Read more about Recurring and Subscription Billing.
Online account access helps you manage business with ease. Review transactions, change account settings, view account statements, download reports, and more, all through a secure password-protected interface. Authorize.Net allows easy set up of multiple user accounts, with unique permissions. Additionally, you can automatically import settled Authorize.Net transactions into an existing QuickBooks account with Sync for QuickBooks integration.
Authorize.Net utilized industry-standard Secure Socket Layer (SSL) encryption, and offers an Advanced Fraud Detection Suite (AFDS) to help you manage and prevent suspicious transactions. AFDS is customizable and rules-based, allowing merchants to tailor fraud protection to their specific business needs. Authorize.Net offers Address Verification Service (AVS), Card Code Verification (CVV2), and support for MasterCard SecureCode and Verified by Visa.
With Address Verification Service, you compare the address given by the customer to the address on file with the credit card company to ensure a match. Non-matching data can be investigated further to determine if the transaction is potentially fraudulent, saving you the time and hassle of dealing with a chargeback.
With Card Code Verification, you can enter the 3-digit security code found on the back of major credit cards to ensure that the customer currently has the card in their possession, helping ensure authorized use.
Authorize.Net also utilizes tokenization for additional security.
If you process transactions that would benefit from optional accessories, Authorize.Net supports certain card readers and check processing equipment. Only card readers that utilize the Authorize.Net encryption keys are supported.
Authorize.Net is one of the most popular gateways for a reason. It has tons of great functions, including recurring billing and integration with QuickBooks. But its credit card processing fees aren't very competitive. Still, you can use Authorize.Net with almost any processor, so you can shop for better pricing while still taking advantage of access to this gateway.
Authorize was where we were processing, but they had a grievous error where they double charged customers. It took 20+ hours of our employees time to fix and several weeks for our customers to get refunds. Got the run around and they told our customers that we had done it and it was our companies fault even though we received multiple memos directly from Authorize on how to work with these duplicate charges and problems Authorized experienced.