CardFellow Credit Card Processing Blog

Business

Chatbots for Business: What You Should Know

by Brian Penny

Industry analysts point out that while many mobile apps are rarely used more than once, over 2.5 billion people actively use instant messaging apps every month. Users of WhatsApp, the most popular chat platform by far, spend an average of nearly 200 minutes each week actively using the app. This makes chatbots as essential of…

Chatbots are being touted as the next big thing in technology, with everyone from tech giants like Facebook, Google, and Microsoft to Taco Bell, CNN, Amtrak, HSBC, the NBA, and Disney using them.

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Accounting and Finance, Business

3 Steps to Create a Solid Expense Account Policy

by Paul Maplesden

Employees with expense accounts pay for business-related goods and services with the understanding that they’ll be reimbursed. It makes things easier for staff members who travel, entertain clients, or otherwise need to spend money in order to bring sales and profits to your business. The more profit you can get out of your business the…

Expense accounts are financial allowances offered to particular employees to cover business expenses. But they’re also a common place to “leak” cash, and if you’re not careful, they could be costing you.

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Business

Customer Service Costing Too Much? Here’s How to Fix It

by Paul Maplesden

Every cent you spend on operational costs eats into your profit margin. As a responsible business owner you want to reduce those costs as much as possible. While many of your expenses are fixed or non-discretionary (e.g. rent, utilities, salaries, etc.) there are several areas of your business where you can make better financial decisions….

Many business owners think of customer service as “just one of those things” and write it off as a necessary expense. But with a little effort you can reduce the costs of providing customer service and improve your customer’s experience.

Customer-Service-Costing-Too-Much-Heres-How-to-Fix-It

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Buying Groups

Premier Healthcare GPO and Alliance Review

by Ellen Cunningham

This review is part of our directory of buying groups/group purchasing organizations. Buying Group Name: Premier Industry/Specialty (if applicable): Medical Number of members: 130,000+ (including 3,750 hospitals) Website: https://www.premierinc.com/ It has two offices – one in Charlotte, NC, and the other in Washington, DC. The group leverages its purchasing power to benefit members and reduce…

Premier is a purchasing group and alliance for healthcare providers.

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Buying Groups

MEGA Group USA Overview

by Ellen Cunningham

This review is part of our directory of buying groups/group purchasing organizations. Buying Group Name: MEGA Group USA Industry/Specialty (if applicable): Appliances, Furniture, Mattresses, Consumer Electronics Number of members: 1,700 Website: http://www.megagroupusa.com/ Based in Tennessee, the group has 1,700 members with 3,200 storefronts across the US. How does the group work? MEGA works with members…

MEGA Group USA is a buying group with members in multiple industries, including appliances, furniture, mattresses, consumer electronics, seasonal, and outdoor merchandise categories.

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Buying Groups

Review of Furniture 1st Buying Group

by Ellen Cunningham

This review is part of our directory of buying groups/group purchasing organizations. Buying Group Name: Furniture 1st National Buying Group Industry/Specialty (if applicable): Furniture Number of members: 215+ Website: http://www.furniturefirst.coop The group was founded in 1994 by a group of independent furniture retailers and by September 2016, had grown to over 215 members in over…

Furniture 1^st National Buying Group is a cooperative buying group based in Pennsylvania.

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Buying Groups

Overview of Furniture Marketing Group

by Ellen Cunningham

This review is part of our directory of buying groups/group purchasing organizations. Buying Group Name: Furniture Marketing Group Industry/Specialty (if applicable): Furniture Number of members: 100+ Website: http://www.fmgbuyinggroup.com/ FMG was founded in 1991 after the demise of Retailers Marketing Guild (RMG). The founding members of FMG wanted to create an outlet similar to RMG for…

The Furniture Marketing Group (FMG) is a buying group based in North Carolina and is dedicated to bolstering the purchasing power of independent furniture retailers.

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Credit Card Processing, Restaurants and Bars

Tablet POS Systems for Higher Checks and Faster Turnover

by Brian Penny

You’ve probably seen wait staff carrying tablets to let customers pay tableside, or noted the sleek, low-profile systems at trendy bars. While many smaller establishments use a tablet at the counter, Olive Garden, Panera Bread, and Chili’s are among the major restaurant chains using them at tables. These tablets allow diners to view menus, order…

Using tablets as a POS system replacement is becoming more and more popular with restaurants and bars.

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